广东省数字贸易与服务公共服务平台

岗位职责:

Data & Information Management
The Data & Information Management Team (D&IM) provides a wide spectrum of services covering data management, big data discovery, management information & insights, campaign and customer contact management, digital analytics, risk management reporting, customer segmentation, customer analytics, to HSBC Retail Bank. Globally, there are 3 Data and Information Management teams with two of them in India and one in Guangzhou, China. The China team supports 15 markets in the Asia Pacific Region.

We are searching for a motivated individual to lead the Management Information & Insights team which:

- Provides regular and new management information reports and dashboards to track and monitor product performance and improve understanding of customer dynamics.
- Provides insights based on research and analysis to assist business partners to optimize opportunities and minimize business risks.

- Degree holder with major in Computer Science, Engineering, Quantitative Analysis, or business-related disciplines.
- At least 6 years of working experience preferably in banking or finance or insurance industry. Team leading experience is a plus.
- Analysis, Insight and Problem Solving: Strong problem solving skills (solution focus) - identifying issues, developing insights and asking the right questions.
- Innovative and Creative Thinking: Encourages curiosity and diversity of thoughts to generate ideas, experiments and takes calculated risks to improve the business.
- People Management and Collaboration: Leads and steers the team in the right direction; Successfully manages interaction within and across teams with professionalism and collaboration.
- Stakeholder Management: Effectively manages cross business and functional stakeholders to provide the deliverables needed to drive projects to completion.
- Compelling Communication: Expresses ideas, shares and presents information clearly and concisely; articulates messages, modifies approach, and builds connections/trust. Strong oral & written English.
- Project Management: Ability to drive projects to execution by developing deliverables timelines and effectively managing stakeholders.
- Change Management: Can work in a fast paced environment with incomplete information.
- Technical skills preferred:
Programming Skills: VBA, SQL, SAS, R & R Studio, Python, C++, Jupyter Notebook
Business Intelligence tools: Qlikview / Qliksense, Cognos, Tableau
DBMS: Teradata, MS SQL, Oracle, DB2
Technology exposure: Pega, Celebrus, Tealium, Adobe Analytics, Cloud Technologies and other related products, etc.

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