广东省数字贸易与服务公共服务平台

客服专员/助理（第三方）

Customer Service Specialist/Assistant

Key responsibilities:

• Cooperate with manufacturing sites and logistics providers to ensure shipment activities within different regions are executed according to customers’ requirements.

• Responsible for customer service and purchasing function, include enquiries to manufacturing sites, order process and follow up, sample requisition and management, feedback to suppliers & customers, customer complain follow.

• Provide support to sales team such as weekly report and monthly report.

• Manage the files such as sales contract, import/export document, payment document and etc.

• Handle purchase request/purchase order from sales team

• Manage SAP data related to sales, such as material, customer and vendor

Key requirements:

• Bachelor degree above

• 2-3 years working experience in international trading, import/export, supply chain, sales assistant and admin are preferred

• Skillful in English in reading, writing, basic in English speaking and listening

龙沙（中国）投资有限公司成立于2003年9月，是瑞士龙沙集团全资在广州设立的投资性公司。公司旨在于医药、化工及生命科学领域进行投资和再投资，同时提供以下服务：

-协助或代理龙沙所投资企业的货物及设备采购业务，并在国内外市场销售他们的产品；

-为龙沙所投资企业提供售后服务、技术支持及人力资源服务；

-为投资者提供咨询服务并为龙沙的关联公司提供市场信息、投资政策等咨询服务。