广东省数字贸易与服务公共服务平台

Task List

- Work closely with the training managers to understand their needs and requirements
- To be responsible to arrange all the logistics for the training programme with minimum supervision from training managers (such as communicate with the head office team for the course instructions, collect the course enrolment, arrange the course materials, monitor the course attendance, collect the course feedback, and arrange air-tickets and hotel for the trainers.)
- Answer enquiries from internal users, including partners
- To prepare various course related reports
- To monitor the course actual expenditure Vs budget
- To provide inputs to the programmes arrangements
- Others training support

Experience required to perform the role

- Bachelor degree
- At least 3 years of administrative experience; preferably at supervisory level

Technical skills & know-how

- Strong computer skills and be familiar with Microsoft software, e.g. Excel, Word, PPT
- Strong planning and organizing skills, with the ability to work effectively under pressure
- Strong verbal and written communication skills, and understand and be able to explain the department’s policy and terms
- Strong people skills with the ability to develop and maintain good working relationships both internally and externally
- Good command of English is required
- Able to work independently
- Being assertive

Critical competencies: (Please refer to KPMG’s competency framework as attached)

- Accountability
    - Works independently with minimal need for guidance
    - Self-motivated and follow through to get results
    - Able to delegate basic online administration staff to junior staff
- Feedback and Learning
    - A fast learner and adaptable to changing web technology
    - Share useful knowledge and experience with others
    - Look for improvement on knowledge and skills which can contribute to daily work
- Delivering Quality Service
    - Good priority setting and project management skills in completing multiple task
    - Handle tasks with planning and monitor progress according to timeline and budget
- Problem Solving
    - Analyse problems from different perspectives
    - Suggest innovative and creative solutions to problems
- Making an Impact
    - Put forward proposals and recommendations openly and clearly
    - Present ideas logically, stick to key points

Personal attributes

- Good team player and well organized
- Proactive and able to work under pressure with conflicting deadlines

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