广东省数字贸易与服务公共服务平台

Job Purpose:
Work for internal Group IT service to meet the requirement of our rapid developing business and IT HW/SW support and maintenance.

Responsibilities:
Area 1:
Arrange IT infrastructure and applications to be secure, available and expansible, which could meet the requirement of our rapid developing business. This also helps to get quick response ability to new IT request and IT issue.
Manage IT Audit and Compliance
Manage PPT (Personal Productivity Tools) for 1000+ Desktop/Laptop including global image, patch update, anti-virus update, application upgrade & deployment, by utilizing global systems such as SCCM, etc
Area 2:
Assist to IT manager in daily working, including IT routine process.
Support on implementing core business applications including ERP, HRM, etc
Area 3:
Working hard in new IT projects and solutions for business, finish assigned tasks in time as project planning
Area 4:
IT Daily supporting regarding SLA.

Qualification:
1) Skills
IT field Tech skill – focus on IT infrastructure(network, server and security)
Communication skill (both Chinese and English)
IT Service

2) Education
College or above
Major in IT or related subject.

3) Knowledge
IT network/HW/SW knowledge, such as Microsoft/Cisco products
IT service knowledge, ITIL.
IT security knowledge and comply with BSv security standard policy
IT Audit and Compliance
Desktop management skills such as global images, SCCM, WSUS, Patch update, Anti-virus update, and Application upgrade and deployment
CCNA / MCSE knowledge.

4) Experience
BSv IT transition/delivery experience
Network /server operation experience
IT support experience
Deliver a considerable satisfactory service provided by IT

5) Personal Trait
Active, easy-going, open-minded, honest, working attitude
Keep in mind the aim to satisfying the need of our clients
Enrich the value of BSv China Center and provide best service to our clients

6) Behaviors Required
good communication with clients and colleagues
team spirit and knowledge sharing
good planning skill and time management skill
Service sense/attitude

 logoCapgemini于1967年在法国成立,至今在全球拥有超过92,000名员工，并且在咨询服务、信息技术、外包服务及本地专业服务领域处 于国际领先地位。BPO（业务流程外包）服务是Capgemini的三大核心业务之一。在今天高度竞争的市场环境中，外包更需要真诚承诺、资源和专有技 术。外包正日益成为企业高管针对市场需求做出更为迅捷、灵活回应的战略力量。四十年的丰富经验，超过100个共享服务中心的建立和优化，对所有领域的客户 而言，Capgemini都是一个值得信赖的供应商。Capgemini已成为世界主要的外包服务供应商之一，并在全球拥有近12,000名专职外包雇员 和19亿欧元的年收入。广东凯捷商业数据处理服务有限公司是Capgemini集团的全资子公司，是Capgemini全球重要的外包业务交付中心之一。 凯捷于1999年落户广州，经过10年努力，目前在广州海运大厦及佛山南海广东省金融高新技术区拥有两个营运中心，办公场地面积超过7千平方米，员工总数 逾900多人，国际一级标准的机房面积超过120平方米，拥有13个国际知名的全球性客户；目前主要客户位于欧洲、北美、日本、韩国、香港等国家和地区， 行业涵盖快消、零售、能源、化工、物流及制造业等，主要业务包括财务、会计、人力资源、物流等业务流程外包服务。凯捷的员工每一天都分别通过使用SAP、 Oracle等ERP系统，为遍布全球的客户提供实时而优质的服务。