广东省数字贸易与服务公共服务平台

? Lead and deliver a range of projects within the IT Program of Work ensuring that business benefits are realized and that solutions are informed by industry and technology improvements.
? This position will be part of Group IT Global Network team and IRT(Integrated Run Team) to support and manage all IT infrastructure related work and responsibilities for VN office, together with Global Infra team in APAC region.
? Support Global Infra APAC leader to manage and support IT budget, procurement and local HR/FIN/Admin related matters.
? Manage and support local security audit and risk/compliance requirements.
? Manage local IT vendors, together with APAC GI team.
? Ensure the continued availability of IT services to expected service and security levels (develop and architect business continuity, disaster recovery, backup and recovery solutions and plans).

? Minimize business disruption through technical supervision of the IT platforms including the monitoring and proactive management of events and maintenance activities, problem identification and resolution.

? Lead and manage the development, implementation and promotion of IT standards, policies and processes aligning to ITIL standards and service management practices.

Job Requirement

? 2+ years’ experience in the operation and support of enterprise applications, service management and IT operations.
? Solid technical experience and skills in IT/Network infrastructure, with CCNA certification.

? Strong communication skills in English and local language that enable you to build and manage relationships with internal and external stakeholders.

? Manage conflict and negotiates outcomes without compromising relationships.

? Ability to manage risk and return in a commercial environment.

? Excellent troubleshooting and problem resolution skills.

? Developed project management skills.

? Sound influencing, negotiation and communication skills.

 logoCapgemini于1967年在法国成立,至今在全球拥有超过92,000名员工，并且在咨询服务、信息技术、外包服务及本地专业服务领域处 于国际领先地位。BPO（业务流程外包）服务是Capgemini的三大核心业务之一。在今天高度竞争的市场环境中，外包更需要真诚承诺、资源和专有技 术。外包正日益成为企业高管针对市场需求做出更为迅捷、灵活回应的战略力量。四十年的丰富经验，超过100个共享服务中心的建立和优化，对所有领域的客户 而言，Capgemini都是一个值得信赖的供应商。Capgemini已成为世界主要的外包服务供应商之一，并在全球拥有近12,000名专职外包雇员 和19亿欧元的年收入。广东凯捷商业数据处理服务有限公司是Capgemini集团的全资子公司，是Capgemini全球重要的外包业务交付中心之一。 凯捷于1999年落户广州，经过10年努力，目前在广州海运大厦及佛山南海广东省金融高新技术区拥有两个营运中心，办公场地面积超过7千平方米，员工总数 逾900多人，国际一级标准的机房面积超过120平方米，拥有13个国际知名的全球性客户；目前主要客户位于欧洲、北美、日本、韩国、香港等国家和地区， 行业涵盖快消、零售、能源、化工、物流及制造业等，主要业务包括财务、会计、人力资源、物流等业务流程外包服务。凯捷的员工每一天都分别通过使用SAP、 Oracle等ERP系统，为遍布全球的客户提供实时而优质的服务。