广东省数字贸易与服务公共服务平台

岗位职责:

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The Automation &Analytics (A&A) team forms part of Compliance Assurance Professional Practices. Its remit is to drive the adoption of analytics within CA reviews. It will deliver automated, scalable and repeatable ‘self-service’ testing tools to meet CA’s strategic objective of providing affirmative assurance over compliance controls.

1. Impact on the Business ？ Drive the development and implementation of automated testing tools relevant to compliance risks and in accordance with CA global test scripts. ？Provide subject matter expertise for the assessment of the adequacy of controls in place within Businesses and Functions for RC and FC risk, with a focus on relevant operational processes and information technology platforms supporting compliance obligations. ？ Challenge the effectiveness of data integrity control activities conducted by the first line of defence.？ Escalate significant control deficiencies in a timely manner;
2. Customers/Stakeholders？ Build strong relationships with all internal stakeholders, adopting an adopting a joined-up approach to execution of tasks with minimum conflict.？Develop/maintain positive and professional relationships with relevant external stakeholders, while ensuring the independence of an assurance function.？ Ensure that management in Global Businesses and Functions is advised of matters arising and emerging trends from analytics;
3.Leadership and Teamwork？ Set the highest standards through personal behaviour and interaction with others.？ Provide subject matter expertise and demonstrate effective teamwork, engagement and collaboration within CA.？ Ensure effective communication across CA, delivering key messages and updates as appropriate;
4. Operational Effectiveness and Control？ Support high operational standards within the team through effective control work, avoiding high risk findings from Internal Audit or other evaluative internal/external teams.？ Be creative/innovative in providing solutions to complex global issues/initiatives in an ever changing, high-risk environment.

1. Degree holder in Analytics, Computer Science, Engineering, Quantitative Analysis or Numerical Science.Relevant work experience preferably in banking or finance or insurance;
2. Experience of using relevant software packages such as SAS, SQL, VBA and Python;
3. Experience in visualization tools such as Qlikview and Tableau is preferred but not essential;
4. Understanding of compliance and risk controls and should be conversant with relevant regional laws, regulations and overall regulatory environment;
5. Capable of building positive and resilient partnerships with key stakeholders. Lateral thinker with an ability to interpret and solve complex issues.Excellent communication skills.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

汇丰环球客户服务（广东）有限公司秉承汇丰集团理念，始终将优质客户服务摆在公司发展的首位，依托先进的科技设施和雄厚的人力资源，实现服务的专业、规模和最佳化。持续多年的优质服务为汇丰环球在同行业赢得较高的声誉，随着汇丰环球规模化不断发展，汇丰环球中国营运中心现在有超过10,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构（如香港、英国、美国、加拿大、日本、中国、新加坡和澳门等）提供和分析数据、收款付款服务、客户中心等多项服务。同时荣获许多荣誉称号，其中包括广东最佳业务外包公司、广东省服务外包示范企业、中国服务外包十大在华跨国服务供应商、技术先进企业、商务部重点联系企业、A级纳税人称号，并且已连续五年获得香港呼叫中心协会年度大奖–离岸业务金奖, 广东省企业500强等。